Shipping policy
Last updated: July 11, 2026
At FARROO Studio, we are committed to delivering every order quickly, securely, and with the highest level of care. This Shipping Policy explains how we process, ship, and deliver orders.
Order Processing
Orders are typically processed within 1-2 business days after payment has been successfully completed.
Orders placed on weekends or U.S. public holidays will be processed on the next business day. During holidays, promotions, or periods of high demand, processing times may be slightly longer.
Shipping
Shipping options, estimated delivery times, and shipping costs are displayed during checkout based on the customer's delivery address.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times
- United States: 2-5 business days
- International Orders: delivery times vary depending on the destination country and customs processing.
Please note that all delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier issues, customs inspections, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 24-48 hours for tracking information to become available after shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping address, please contact us immediately. We will do our best to update the address before the order ships; however, we cannot guarantee changes once an order has entered processing.
FARROO Studio is not responsible for delays, returned packages, or lost shipments resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your order is lost during transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist you in resolving it as quickly as possible.
International Orders
International customers are responsible for any customs duties, import taxes, VAT, or other fees required by the destination country. Customs processing times vary by country and may affect delivery schedules.
Contact Us
If you have any questions regarding shipping or your order, please contact us through the Contact page on our website or email us at support@farroostudio.com.
We appreciate your trust in FARROO Studio and thank you for your business.